U-Pass Program Details
U-Pass BC Agreement (March 31, 2013)
The final version of the new U-Pass BC contract is more than 30 pages long with many sections using technical or convoluted language. Despite the fact it is a difficult document to read, we feel that it is important for students to know what all of the terms and conditions for the U-Pass BC are.
On this page you will find a condensed interpretation of the contract. It is broken down to paraphrase each section of the contract that will be the most relevant for Kwantlen students.
- The U-Pass BC contract is between TransLink, Kwantlen Polytechnic University (KPU), and the Kwantlen Student Association (KSA).
- Two agreements are required: U-Pass BC contract and Risk Mitigation Agreement.
- The Risk Mitigation Agreement is between KPU, KSA and the Province. It sets out rules for how the U-Pass BC fee is collected and the passes distributed. The purpose is to make it hard for students to sign up for classes only to get a U-Pass BC, then withdraw.
- Students must successfully load their U-Pass benefit onto their Compass Card each month.
- While using your U-Pass you must carry your KPU student ID with you at all times.
- If you fail to do either of these two things then you can be assessed a fine by the Transit Police.
- Students who commits fraud or abuses the U-Pass BC program could be banned from the program.
- Riding on transit without a successfully loaded Compass Card with U-Pass or your student ID card could result in either a fine, confiscation of the Compass Card with U-Pass, or both. There are no refunds if you are able to prove your eligibility after being assessed a fine.
- The U-Pass BC provides you with 3 zone access to all standard TransLink services.
- The U-Pass BC can also be used on the Canada Line and the Airport extension.
- You may use the U-Pass BC for trips on the SeaBus between Downtown Vancouver and North Vancouver.
- The U-Pass BC will also provide access for HandyDART services for people with disabilities.
- Discounts on fares for the West Coast Express will also be available for U-Pass BC holders.
Fees and Finances
- The U-Pass BC is $39.50/month until May 2017, and $41.00/month until May 2018.
- Replacement fee for a Compass Card for U-Pass BC is currently free for the initial release cards. After the initial release period, it is a $6 deposit for a replacement card.
- KPU and the KSA are not allowed to provide a subsidy to any students, except for cases of financial hardship.
- The KSA may, at our discretion, audit the U-Pass BC program at our own cost.
- If transit service is interrupted for more than three days, a prorated refund will be issued to KPU.
- Any greenhouse gas credits derived as a result of the U-Pass BC program are retained by TransLink.
- KPU and the KSA are not allowed to provide a subsidy to any students, except for cases of financial hardship. See MultiPass Hardship Bursary for more details.
Eligibility, Opt-ins, and Opt-outs
- The U-Pass BC program is mandatory for all eligible students. This means nearly all KPU students.
- An eligible student is anyone who is enrolled in at least three credits or whose tuition totals more than the cost of a full price three zone transit pass.
- Students can be opted in, but only if all students in the program or category are also opted in – it's all or none.
- Students can be opted out, but only if all students in their program or category are also opted out – it's all or none.
- Students are automatically excluded if they live outside the Metro Vancouver region AND aren't taking classes on campus (online or offsite classes).
- Students may become exempt from the program if they already get a U-Pass from another school; they get a transit pass from somewhere else (such as an employee benefit from work); they have a disability that cannot be accommodated by TransLink.
- The University is able to define additional exemption categories as long as these additional categories do not exceed more than 1% of eligible students.
- For more details on how to apply for an exemption, please visit www.kpu.ca/upass or email firstname.lastname@example.org.
- KPU is allowed to exempt a maximum 5% of students.
- KPU may exempt certain students for special cases as long as these do not account for more than 1% of eligible students.
- The number of U-Pass BC replaced due to being lost or stolen must not be more than 2% of the total number of passes.
- KPU and the KSA must help TransLink distribute route and schedule information about transit service to students.
- KPU and KSA are also required to explain to students why it is a mandatory program and why it is important to not sell the pass or do anything else illegal that would undermine the program.
- KPU and KSA are required to share information with TransLink that would help them assess demand for service.
- TransLink is required to tell KPU and KSA if there is any significant change in service.
- Sponsorship of the U-Pass BC program is not allowed – no advertising on the pass or any of the material associated with it.
- KPU and the KSA are required to do huge piles of paperwork.
- The U-Pass Program Advisory Committee monitors the impact and effectiveness of the program, works on service issues, and considers contract amendments.
Term, Dates, and Deadlines
- The U-Pass BC card is valid from April 2016 to April 2018.
- Six months' written notice is needed in order to cancel the agreement.
- Six months' notice is required to renew the contract.
- If the rate changes, TransLink will give six months' notice.